Senior Inside Account Manager

Job Summary

Driving customer retention and expansion, the full-time Senior Inside Account Manager - Public Sector will manage a portfolio of state, local government, and education accounts remotely, focusing on identifying growth opportunities and building relationships with key stakeholders.

Key responsibilities

• Own and manage an assigned portfolio of Public Sector accounts, ensuring customer retention, renewals, and revenue growth
• Develop strategic account plans and lead end-to-end sales cycles, from discovery to negotiation and close
• Build and maintain relationships with key stakeholders to uncover emerging needs and increase product adoption

Required qualifications

• Proven experience in B2B SaaS or technology sales, preferably within State, Local Government, or Education (SLED)
• Demonstrated success in managing and growing an existing book of business while identifying new revenue opportunities
• Experience navigating complex, multi-stakeholder sales cycles and building relationships with decision-makers
• Strong understanding of account planning, pipeline development, and consultative selling methodologies
• Familiarity with public sector procurement processes, budget cycles, and compliance considerations