Senior Installation Coordinator
Job Summary
Managing the scheduling and administration of installation and service tickets, the full-time Senior Installation Coordinator will oversee contract work order assignments, monitor at-risk tasks, and address complex inquiries in a 100% remote environment.
Key responsibilities:
- Manage scheduling and assignment of contract work orders to meet service level requirements
- Monitor and triage at-risk contract work orders using predefined tools
- Act as a liaison for routine inquiries and process escalated field case management
Required qualifications:
- High school diploma or equivalent; continuing education preferred
- Minimum of six months of experience in the Installation Coordinator role
- Experience with Salesforce.com or a similar CRM system
- Strong organizational and time management skills
- Proficiency in Microsoft Office Suite and modern communication tools
Complete Job Description
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