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Senior International Operations Director

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Location: Remote
Compensation: To Be Discussed
Reviewed: Wed, Nov 04, 2026
This job expires in: 30 days

Job Summary

Leading the strategy and execution of international operations, the full-time salaried Senior International Operations Director will optimize fulfillment, freight, and compliance for non-US markets while collaborating with cross-functional teams to drive profitable growth.

Key Responsibilities
  • Own the end-to-end international operations strategy, including fulfillment, freight, duties, and returns for all non-US markets
  • Manage international 3PL and freight partners, ensuring adherence to SLAs, KPIs, and quality standards
  • Oversee compliance with duties, taxes, and landed cost modeling across shipping regions, partnering with Finance and Tech teams
Required Qualifications
  • Minimum of 7+ years of experience in international ecommerce operations, global logistics, or supply chain management
  • Proven track record in managing international 3PL, carrier, and freight partner relationships
  • Deep understanding of cross-border duties, taxes (VAT/IOSS), and customs compliance
  • Experience launching new international markets, including systems and compliance planning
  • Advanced proficiency in Excel/Sheets and familiarity with BI tools and OMS/WMS platforms

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