Senior IT Customer Liaison
Job Summary
To support strategic initiatives, the part-time Senior IT Customer Liaison will manage business requests and technology initiatives, facilitate stakeholder engagement, and drive process improvements in a remote setting.
Key Responsibilities
- Gather, assess, and prioritize business requests and technology initiatives based on organizational value
- Lead discovery activities, including stakeholder interviews and requirements gathering
- Analyze current business processes to identify opportunities for efficiency improvements and automation
Required Qualifications
- Significant experience as a business liaison between operational stakeholders and IT organizations
- Experience in gathering requirements and supporting software or technology implementations
- Strong background in business process analysis and operational improvement
- Experience leading discovery workshops and solution planning efforts
- Ability to translate business needs into actionable technology initiatives
Complete Job Description
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