Senior IT Support Specialist
Job Summary
Supporting a variety of IT initiatives, the full-time Senior IT Support Specialist will address technology-related issues for employees, maintain computer systems and peripherals, and provide user account administration while working onsite at Ambry Headquarters.
Key responsibilities
- Address and mitigate technology-related issues, providing desktop support to employees
- Maintain and manage computer systems, hardware, printers, and peripherals, including inventory tracking
- Administer user accounts, including onboarding and offboarding, and support executives with IT-related issues
Required qualifications
- Minimum of 2 years in an IT-related field and/or relevant customer service role
- Experience installing and troubleshooting software, including MS Office and SaaS products
- Familiarity with SaaS ticketing systems such as Zendesk or ServiceNow
- Proficiency in supporting both Mac OS-X and Microsoft Windows environments
- Professional certifications such as ITIL Foundations or CompTIA A+, and a BS in Computer Science or related field
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,849 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
