Senior IT Systems Administrator

Job Summary

Seeking a hands-on, highly organized Senior IT Systems Administrator to manage the day-to-day operations of a fully remote telehealth company's internal technology environment, focusing on IT operations, SaaS administration, and device management while ensuring security and compliance.

Key responsibilities

• Oversee administration of Google Workspace and other SaaS platforms, including configuration, permissions, and governance
• Manage end-to-end IT provisioning and access changes for employees and contractors, while improving onboarding and offboarding workflows
• Act as the senior escalation point for complex technical issues, providing hands-on support and designing an organized IT request process

Required qualifications

• 5 - 8+ years of experience in IT administration or systems administration with ownership of business-critical systems
• Advanced hands-on experience with Google Workspace and broad SaaS administration
• Strong knowledge of identity and access management, including SSO and MFA
• Experience with mobile device management (MDM) and endpoint management for a distributed workforce
• Bachelor's degree in IT, computer science, or related field, or equivalent professional experience