Senior Learning Manager
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Job Summary
Leading a team of Learning Managers and Learning Specialists, the remote Senior Learning Manager will develop and execute a comprehensive learning and development strategy while ensuring training programs align with organizational goals and adult learning best practices.
Key responsibilities
- Develop and implement training programs that meet the performance needs of multiple accounts and lines of business
- Provide mentorship and performance management to a team of learning professionals, fostering talent development
- Analyze training effectiveness and continuously improve learning experiences based on data and feedback
Required qualifications
- Bachelor's degree in business or a related field, or equivalent work experience
- 10+ years of experience in training and management, with a focus on coaching and mentoring in a fast-paced environment
- Experience in the BPO industry is preferred
- Strong leadership skills with experience managing large teams, both virtual and on-site
- Proven ability to assess organizational needs and design effective training solutions
Complete Job Description
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