Senior Manager, Center of Excellence

Job Summary

To support a growing team, the full-time Senior Manager, Center of Excellence will manage day-to-day operations focused on contract data accuracy in Salesforce, design operational models, and lead a team dedicated to data hygiene and governance in a remote environment.

Key Responsibilities

• Design and implement the team's operating model, defining roles, workflows, and collaboration with cross-functional teams
• Oversee data hygiene processes, including audits of contracts and ensuring compliance with data standards
• Manage a team of contract specialists, providing coaching and support for their professional development

Required Qualifications

• 6+ years of experience in Revenue Operations, Sales Operations, or Data Governance within B2B SaaS
• 3+ years of people management experience, including coaching and directing daily work
• Hands-on experience with Salesforce, particularly in CPQ, contracts, and subscription data
• Strong understanding of SaaS subscription models and contract structures
• Experience in implementing or participating in a CPQ or quote-to-cash system migration