Senior Manager, Change Management
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Job Summary
Driving transformational change initiatives, the full-time Senior Manager, Change Management will design and deliver integrated, human-centered change experiences while partnering with business leaders to enhance organizational capability in a remote environment.
Key responsibilities
- Design and implement strategies that support employees and leaders during enterprise transformations
- Innovate and evolve the Genesys Way of Change by developing scalable methodologies and AI-enabled tools
- Lead multiple change initiatives, managing priorities and measuring outcomes to ensure successful delivery
Required qualifications
- Proven experience in change management within a technology-driven environment
- Expertise in designing human-centered change strategies and methodologies
- Strong background in leveraging AI and data for change initiatives
- Experience coaching leaders and building enterprise-wide change capabilities
- Ability to manage multiple projects and deliver measurable business outcomes
Complete Job Description
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