Senior Manager, Commercial Systems
Job Summary
Owning and evolving the commercial systems that drive revenue operations, the full-time Senior Manager, Commercial Systems will manage platforms like Salesforce and HubSpot, partner with cross-functional teams to prioritize system enhancements, and leverage AI to automate workflows in a remote environment.
Key responsibilities
- Serve as the platform owner for Salesforce, HubSpot, Gong, Clay, and Accord, ensuring seamless integration and functionality
- Collaborate with Sales, Marketing, RevOps, and Client Success leadership to translate business needs into technical specifications and system designs
- Lead the implementation of AI tools to streamline workflows and reduce manual administrative tasks across the organization
Required qualifications
- Bachelor's degree in Business, Information Systems, Healthcare Administration, or a related field preferred; equivalent experience considered
- 5+ years of experience administering or managing Salesforce in a commercial/RevOps context
- Hands-on experience with HubSpot, Gong, and ideally Clay and/or Accord
- Demonstrated experience using AI tools to build workflows and automate tasks
- Strong SQL/SOQL fluency and experience writing technical specifications for system changes
Complete Job Description
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