Senior Manager of Agents
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Job Summary
Leading a team of engineers, the remote Senior Manager of Agents will oversee the development of the Assistant and Agent Studio, focusing on enhancing customer trust and engagement with AI-driven solutions across various operational data.
Key responsibilities
- Own the Assistant & Agent Studio, driving activation and answer quality for customers
- Partner with product teams to build and launch agents, ensuring seamless integration across platforms
- Set technical direction and raise standards for AI development, evaluation, and operations
Required qualifications
- 10+ years of software engineering experience, including 5+ years in management roles
- Experience in machine learning and software engineering, particularly with agentic systems
- Proven track record of shipping scalable production systems for external customers
- Experience building zero-to-one products in a fast-paced environment
- Bachelor's degree in Computer Science, Engineering, Mathematics, or a related technical field
Complete Job Description
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