Senior Manager of Customer Growth

Job Summary

Building and leading a high-performing team, the full-time Senior Manager of Customer Growth will develop expansion strategies, create playbooks, and partner with cross-functional teams to drive customer adoption and revenue growth in a remote setting.

Key responsibilities

• Build and lead the Expansion organization, developing frontline leaders across BDR and STS functions
• Develop and refine repeatable expansion playbooks across Dandy's product portfolio
• Establish the team's operating cadence, metrics, and accountability systems to drive action

Required qualifications

• 5+ years of B2B sales, customer growth, or related commercial experience, with 3+ years in management roles
• Proven track record of building and scaling teams in high-growth environments
• Strong operational discipline with the ability to establish clear metrics and follow through on execution
• Excellent cross-functional communication skills and ability to operate effectively across strategy and execution
• High agency and a bias toward action in problem-solving