Senior Manager of Professional Services
Job Summary
Leading a team of engineers in a remote capacity, the full-time Senior Manager of Professional Services will champion and mentor staff while overseeing resource planning and operational excellence for automation solutions delivered to enterprise customers.
Key responsibilities
- Lead, mentor, and advocate for a team of 8-10+ Professional Services Engineers across the US and Ireland
- Design and maintain predictive capacity models to forecast resource availability and skillset distribution
- Collaborate with cross-functional teams to ensure effective engagement delivery and alignment with commercial goals
Required qualifications
- 10+ years of experience in a post-sales customer-facing role at a technology company
- 5+ years of direct people leadership experience with a focus on coaching high-performing technical teams
- Proven ability in capacity and resource planning with rolling 6+ month forecasts
- Experience managing a remote or geographically distributed engineering team
- Technical fluency in automation, APIs, and modern tech stacks
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 38,908 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
