Senior Manager of Provider Operations

Job Summary

To build and scale the clinical network for a new Midlife line of business, the full-time Senior Manager of Provider Network Operations will manage cross-functional partnerships, oversee provider relationships, and ensure network capacity and quality as the organization grows, all while working remotely.

Key responsibilities

• Set and report on network capacity targets while identifying and addressing gaps to ensure patient access
• Own the end-to-end provider relationship, focusing on orientation, utilization, and retention across the network
• Build and run programs that incentivize clinicians to remain active within the Pomelo network

Required qualifications

• 5+ years of experience in provider network management or operations at a telehealth company
• Demonstrated ownership over key network metrics such as growth, retention, and quality
• Strong analytical skills with a track record of using data to inform decisions
• Experience in building new processes and optimizing existing ones
• Familiarity with women's health or clinician networks involving multiple license types is a plus