Senior Manager of Renewals

Job Summary

Leading a team of Renewals professionals, the full-time Senior Manager of Renewals will drive high retention rates and recurring revenue growth while collaborating with cross-functional teams in a hybrid work environment.

Key responsibilities:

• Lead, coach, and inspire a high-performing team through mentorship, performance management, and change management initiatives
• Own the renewal execution strategy to ensure target attainment and customer retention metrics, partnering with Sales and Customer Success
• Build collaborative relationships across Deal Desk and Legal to streamline contract processes and proactively identify churn risks

Required qualifications:

• 3+ years of direct people management experience in SaaS or B2B software renewals, with a focus on developing high-performing teams
• Background in SaaS recurring revenue models and Go-To-Market strategy, with experience in fast-paced, high-growth environments
• Proven ability to manage stakeholders and collaborate effectively across various departments, demonstrating high empathy and accountability in leadership