Senior Manager of Technology
Job Summary
Leading operational technology initiatives, the full-time Senior Manager of Technology will oversee strategy, delivery, and governance of tools and processes that enhance sales and customer success, while managing over 40,000 customer orders monthly in a remote environment.
Key responsibilities
- Build and lead a high-performing organization focused on operational excellence and continuous improvement
- Own the enterprise governance of customer order flow and coordinate cross-functional issue resolution
- Develop and mentor leaders while fostering strong partnerships across Sales, IT, and Operations
Required qualifications
- Bachelor's degree in Business, Information Systems, Operations, Engineering, Computer Science, or related field
- 7-10 years of progressive leadership experience in Sales, Technology, or Customer Operations
- Experience leading business technology initiatives and operational transformation programs
- Strong knowledge of operational workflows and order management systems
- Advanced experience with reporting tools such as Power BI, Tableau, SQL, or Excel
Complete Job Description
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