Senior Manager, Resource Planning

Job Summary

Driving staffing and capacity visibility across Content teams, the full-time Senior Manager, Resource Planning will manage operational mechanics including intake, planning, effort estimation, and build tracking while ensuring alignment with portfolio resourcing requirements in a remote setting.

Key responsibilities

• Own the resourcing picture across Content teams by maintaining centralized visibility into staffing allocations and tracking capacity trends
• Apply standardized planning and execution across Content projects to streamline workflows and maintain consistent build tracking
• Lead the Content collaboration network to foster shared standards and optimize operational processes across cross-functional teams

Required qualifications

• 8+ years of experience in operations, resource management, capacity planning, or program coordination, preferably in creative or educational environments
• Bachelor's degree in business, operations, communications, or a related field (or equivalent practical experience)
• Exceptional organizational skills with a strong attention to detail in data management and tracking systems
• Proficiency with project management and resource tracking software, such as Smartsheet, Jira, or Asana
• Proven ability to partner effectively with senior stakeholders and manage cross-functional priorities