Senior Manager, Revenue Operations

Job Summary

Leading the Revenue Operations function, the full-time Senior Manager, Revenue Operations will oversee post-sale customer lifecycle processes from Implementation through renewals, ensuring operational governance, data integrity, and cross-functional collaboration in a remote environment.

Key responsibilities

• Develop and improve post-sale operational workflows, defining priorities and processes for Implementation, renewals, and customer lifecycle management
• Manage Salesforce-related business requirements and operational controls to support post-sale revenue operations, ensuring data accuracy and workflow visibility
• Lead large-scale cross-functional projects, coordinating resources, managing risks, and ensuring stakeholder alignment throughout the project lifecycle

Required qualifications

• 8+ years of experience in Revenue Operations, Post-Sales Operations, or related fields within SaaS or subscription-based businesses
• Strong working knowledge of Salesforce and experience with process, data, and workflow improvements
• Proven ability to translate business problems into actionable requirements and process changes
• Experience leading business-side UAT and managing operational teams
• Ability to thrive in fast-paced, high-growth environments with changing priorities