Senior Manager, Solutions Consulting

Job Summary

Leading a team of Solutions Consultants, the full-time Senior Manager, Solutions Consulting will enhance operational effectiveness across the Solutions Consulting function, manage high-stakes SaaS deals, and collaborate with cross-functional teams to drive customer success in a hybrid work environment.

Key responsibilities

• Manage and develop a high-performing team of Solutions Consultants, focusing on performance, training, and career development
• Enhance the Solutions Consulting operating system by creating playbooks, tooling, and enablement programs to improve team performance
• Deliver updates on performance and initiatives to leadership and cross-department stakeholders while representing customer needs in strategic discussions

Required qualifications

• 10+ years in presales roles with a proven track record in SaaS deal management
• 3+ years of experience managing a presales or solutions consulting team, including building a team from the ground up
• Experience selling to Enterprise-level accounts with a focus on high-stakes negotiations
• Demonstrated ability to develop repeatable operating systems that enhance team outcomes
• Strong executive-level communication skills for engaging with VP and C-level stakeholders