Senior Medical Administrative Clerk

Job Summary

To support clinic operations, the full-time Senior Medical Administrative Clerk will manage patient check-in processes, assist in training administrative staff, and ensure efficient front office functions while also providing remote administrative support during site closures.

Key responsibilities

• Oversee front office operations, including opening procedures and end-of-day processing
• Assist in training and supporting medical administrative clerks, including orientation and competency assessments
• Act as a subject matter expert in insurance eligibility and coverage, addressing complex patient issues and scheduling

Required qualifications

• High School Diploma or Equivalent
• At least one year of experience in registration or front office duties in a healthcare setting
• Knowledge of healthcare office concepts, insurance verification procedures, and HIPAA regulations
• Proficiency in Microsoft Office applications (Word, Excel, Outlook)
• Ability to analyze data metrics in electronic medical record systems