Senior Medical Administrative Clerk

Job Summary

To support a busy healthcare clinic, the full-time Senior Medical Administrative Clerk will manage patient check-in processes, provide administrative support, and assist with training other clerks while working onsite with potential remote duties during clinic closures.

Key responsibilities

• Oversee front office operations, including patient check-in and end-of-day processing
• Support training and orientation for new medical administrative clerks
• Act as a subject matter expert on insurance eligibility and coverage, while addressing complex patient issues

Required qualifications

• High School Diploma or Equivalent
• At least one year of experience in registration or front office duties in a healthcare setting
• Knowledge of healthcare office practices and insurance verification procedures
• Proficiency in Microsoft Office Applications (Word, Excel, Outlook)
• Familiarity with HIPAA and Joint Commission guidelines and regulations