Senior Mid-Market Account Manager

Job Summary

Driving expansion revenue for mid-market clients, the full-time Senior Mid-Market Account Manager will identify upsell and cross-sell opportunities, collaborate with Customer Success Engineers, and manage a quota-carrying role focused on customer growth in a remote work environment.

Key responsibilities

• Carry an expansion quota across a portfolio of mid-market accounts, focusing on upsells and renewals
• Identify and close expansion opportunities by building business cases and engaging with key stakeholders
• Utilize regulatory changes and compliance trends to initiate new conversations and drive urgency in account management

Required qualifications

• Proven experience in meeting or exceeding an expansion or upsell quota within mid-market companies (750 to 5,000 employees)
• Strong ability to build relationships and influence internal stakeholders to drive deal closure
• Experience managing multiple renewals and opportunities simultaneously with effective prioritization
• Proficiency in Salesforce for maintaining pipeline hygiene and tracking progress
• Ability to adapt quickly to product changes and identify new expansion openings