Senior Onboarding Manager
Job Summary
Leading complex enterprise implementations, the full-time Senior Onboarding Manager will guide customers through the onboarding process for PAR's digital ordering platform, ensuring successful migrations and launches while working remotely.
Key responsibilities
- Lead onboarding engagements from kickoff to go-live, managing project plans, timelines, and stakeholder communication
- Serve as the primary onboarding partner for customers, navigating technical dependencies and guiding them through complex decisions
- Identify gaps in the onboarding experience and develop repeatable processes and documentation to enhance scalability
Required qualifications
- 3-5+ years of experience in SaaS onboarding, implementation, project management, or a related customer-facing role
- Experience in the Quick Service Restaurant technology industry, particularly with digital ordering and POS integrations
- Technical fluency with SaaS platforms and a proven track record of leading complex enterprise implementations
- Strong project management skills, including risk management and executive-level communication
- Ability to create structure around ambiguous problems and a continuous-improvement mindset
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 36,487 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
