Senior Operations Associate

Job Summary

Supporting day-to-day deposit, Real Time Payments, and EFT activity, the full-time Senior Operations Associate will manage transaction processing, coordinate daily work, and lead process improvement initiatives in a remote environment.

Key responsibilities

• Manage daily processing for deposits, RTP, ACH, and wires, including exception handling and general ledger reconciliation
• Coordinate and schedule daily work for EFT, ACH, and wire processing, acting as a point of contact in the absence of the Operations Manager
• Support projects related to system updates and process changes, identifying automation opportunities and collaborating with stakeholders on implementation

Required qualifications

• At least four years of transactional processing experience in a bank or credit union, with two years in a similar Operations role
• Experience with deposit and payment systems, including ACH, wires, and RTP
• Proficiency in Excel, including lookups and pivot tables, and familiarity with data querying tools like SQL or BI tools
• Strong knowledge of regulations governing transactional processing in financial institutions
• College degree preferred