Senior Operations Services Specialist
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Job Summary
To support community development initiatives, the full-time Senior Operations Services Specialist will develop and execute comprehensive service plans utilizing various fundraising and CRM tools, including website content management, email campaign creation, and reporting analysis in a fully remote environment.
Key responsibilities:
- Configure and manage peer-to-peer fundraising event registration sites and local market event registrations
- Build and deliver targeted email campaigns and manage volunteer registration for local events
- Provide technical support and recommendations for optimizing CRM and fundraising systems to enhance business results
Required qualifications:
- Bachelor's Degree in communications, computer science, or a related field preferred
- 2+ years of experience in fundraising operational support
- Exceptional customer service skills with problem-solving abilities
- Self-motivated with the ability to meet deadlines and drive results
- Basic HTML and CSS experience preferred
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