Senior Payments Analyst
Job Summary
Seeking a detail-oriented Senior Payments Analyst, the full-time remote position will oversee billing and payments projects, analyze operations for improvement, and implement enhancements to optimize efficiency across Zillow's billing workflows using the Zuora system.
Key responsibilities
- Expand billing and payment reporting capabilities leveraging AI tools
- Evaluate operational workflows to identify and implement automation opportunities
- Manage incident response and mitigation for payment-related outages to ensure operational continuity
Required qualifications
- Bachelor's degree in Computer Science, Applied Sciences, Finance, or Accounting
- 5+ years of experience in a technology company focusing on Finance, eCommerce, Subscription, and operational support models
- 5+ years in Accounting, Corporate Finance, or Billing/Payments using enterprise ERP/billing systems
- Familiarity with PCI, NACHA, and SOX compliance, audit requirements, and controls
- Experience using AI tools such as Databricks, Claude, ChatGPT, and Gemini
Complete Job Description
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