Senior People Operations Generalist

Job Summary

Supporting the People Relations and Compliance workstreams, the full-time Senior People Operations Generalist will manage complex employee relations matters and investigations, oversee People policies, and ensure compliance with SOC 2 personnel controls in a remote setting.

Key responsibilities

• Manage end-to-end investigations of employee relations matters, including planning, interviews, documentation, and recommendations
• Collaborate with the Director of People Operations on case strategy and executive-level escalations
• Oversee the stewardship of People policies and support compliance-related escalations, such as conflict-of-interest reports

Required qualifications

• At least 8 years of experience in People Operations, Employee Relations, HR, or a related field
• Proven experience conducting workplace investigations and managing employee relations matters
• Experience with HR policy stewardship and compliance work, including audit support
• Ability to navigate complex employee relations across multiple jurisdictions
• Strong judgment and discretion in handling sensitive and confidential matters