Senior People Operations Manager

Job Summary

Managing a team of Associates and Coordinators, the full-time Senior People Operations Manager will oversee end-to-end payroll delivery, employee lifecycle processes, and HR data quality in a remote setting while ensuring compliance and effective service delivery across multiple countries.

Key responsibilities

• Lead and develop a team, establishing priorities and service standards for payroll and people operations
• Own global payroll processes, ensuring accurate and timely salary processing and compliance with statutory requirements
• Manage the ticketing system for employee lifecycle operations, analyzing trends to implement structural fixes

Required qualifications

• 6+ years of experience in People Operations or global payroll, with at least 2 years in a managerial role
• Direct experience managing multi-country payroll operations, preferably including Sub-Saharan Africa
• Proven ownership of an HRIS, including experience with implementation or significant data quality improvements
• Strong analytical skills, particularly in compensation modeling and advanced spreadsheet use
• Familiarity with employer of record models and compliance requirements across multiple jurisdictions