Senior Product Manager
Job Summary
Owning the product roadmap for Toast Delivery Services, the full-time remote Senior Product Manager will improve order dispatching, enhance guest experiences, and leverage AI to streamline operations for restaurants.
Key responsibilities
- Own and prioritize the product roadmap to enhance delivery efficiency and profitability for restaurants
- Collaborate with the Guest team to optimize the guest experience related to ordering and live tracking
- Implement AI solutions to automate exceptions and refunds, ensuring reliable operations for restaurant partners
Required qualifications
- Proven experience managing a product roadmap and delivering measurable outcomes
- Technical fluency with the ability to engage deeply with engineering teams on integrations and data
- Strong understanding of the restaurant industry's operational challenges, particularly during peak times
- Experience with delivery, logistics, or real-time operational products is preferred
- Ability to work effectively with external partners and manage integrations beyond direct control
Complete Job Description
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