Senior Product Manager
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Job Summary
Working remotely in a full-time capacity, the Senior Product Manager will lead digital product collaboration with external partners, define member navigation workflows, and implement scalable technology solutions that enhance member access to affordable care.
Key responsibilities
- Lead digital product collaboration with external partners to ensure a cohesive member experience
- Define and manage the roadmap for member outcomes, including workflows and outcome tracking
- Partner with internal teams to refine processes for member escalation and resolution
Required qualifications
- 6+ years of experience in digital product management
- Domain expertise in care navigation, provider/drug steerage, or pharmacy benefits
- Experience in designing and measuring causality between outreach and claims impact
- Working knowledge of health plan payment structures, including deductibles and claims
- Experience with operational platform selection or implementation and managing external partners
Complete Job Description
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