Senior Product Manager, AI-Native
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Job Summary
Owning an AI-native IT Service Management product end to end, the full-time Senior Product Manager, AI-Native will set product strategy, prototype interactions, and ensure quality while working remotely to achieve Zero Service Outage for enterprise customers.
Key responsibilities
- Define and manage the product strategy for the Service Operations portfolio to drive revenue growth
- Prototype and evaluate product interactions, ensuring alignment with customer needs and operational contexts
- Collaborate with cross-functional teams to gather insights and improve product performance metrics
Required qualifications
- 12+ years of software product management experience with a focus on complex enterprise products
- Demonstrated ownership of an AI-native product, ensuring its quality and effectiveness
- Strong understanding of IT service operations and the challenges of automation in this domain
- Experience with platform concepts such as workflow orchestration and workspace design
- Proven ability to define product requirements and align stakeholders through detailed user stories
Complete Job Description
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