Senior Product Manager, Incentives

Job Summary

Leading the Incentives domain, the full-time Senior Product Manager, Incentives will own the product vision and strategy for AI-driven performance incentive programs, collaborating with cross-functional teams to enhance client engagement and program ROI in a hybrid remote environment.

Key Responsibilities:

• Own the product vision, strategy, and roadmap for the Incentives domain, focusing on engagement metrics and cost efficiency
• Define AI and ML models for personalizing incentives to maximize client engagement and program ROI
• Translate incentive economics into product requirements, ensuring balance between member value and program sustainability

Required Qualifications:

• 5-8 years of product management experience with ownership from strategy through launch
• Experience shipping ML-driven products, particularly in ranking, pricing, or personalization
• Fluency in AI/ML technical concepts to collaborate effectively with data scientists and engineers
• Strong analytical skills for defining metrics and making data-driven prioritization decisions
• Experience with incentive and reward program economics, including points liability and redemption modeling