Senior Project Manager

Job Summary

Managing complex customer implementations, the full-time Senior Project Manager will oversee the entire implementation lifecycle of Managed Services and Business Services solutions, serving as the primary point of contact for customers and coordinating resources in a remote environment.

Key responsibilities

• Lead multi-site customer implementations, establishing plans, timelines, and expectations while monitoring project progress and addressing risks
• Coordinate all aspects of service delivery, including resource scheduling, vendor engagements, and customer acceptance of solutions
• Provide regular project status updates to stakeholders and conduct post-implementation reviews to ensure successful project closure

Required qualifications

• Bachelor's degree in Business Administration, Information Technology, or a related field, or equivalent experience
• Minimum of two years of project management experience
• At least five years of experience in telecommunications, voice, data, internet, managed services, or related industries
• Project management certification (PMP, CAPM, or equivalent) preferred
• Experience managing complex, multi-location customer deployments