Senior Renewal Manager

Job Summary

Owning the end-to-end renewal process for a portfolio of public sector customers, the full-time Senior Renewal Manager will ensure retention and long-term success by managing complex contracts, navigating government procurement requirements, and collaborating with cross-functional teams in a remote environment.

Key responsibilities

• Manage the renewal process for public sector customers, starting planning 6 to 9 months ahead of contract expiration
• Coordinate with resellers and partners on renewals, including generating quotes and ensuring compliance with contract vehicles
• Track funding and procurement milestones while identifying renewal risks and collaborating with stakeholders to mitigate churn

Required qualifications

• 6+ years of experience in renewals, contracts, or account management with U.S. government customers
• Deep knowledge of government procurement processes and contract vehicles
• Proven track record of successfully renewing government contracts at or above value
• Experience working with channel partners and maintaining strong customer relationships
• Strong project management skills with the ability to handle multiple renewal cycles simultaneously