Senior Renewals Manager
Job Summary
Owning a portfolio of existing customers, the full-time remote Senior Renewals Manager will focus on maximizing customer retention through contract negotiations and developing new business opportunities while building long-lasting client relationships.
Key responsibilities
- Build and maintain long-lasting client relationships to drive customer renewals
- Negotiate contracts and close agreements to maximize profits and minimize customer churn
- Liaise with cross-functional teams to enhance the overall customer experience
Required qualifications
- 3+ years of experience as a Renewals Manager, Account Manager, or Key Account Manager
- BA/BS degree in Business Administration, Sales, or a relevant field
- Solid experience with CRM software and CPQ tools
- Demonstrable ability to communicate and influence key stakeholders at all organizational levels
- Proven ability to manage multiple account management projects simultaneously
Complete Job Description
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