Senior Renewals Specialist
Job Summary
Owning the full renewal lifecycle for high-value accounts, the remote Senior Renewals Specialist will manage customer renewals, identify upsell opportunities, and navigate complex deal structures to ensure long-term partnerships.
Key responsibilities
- Manage the end-to-end renewal process for strategic customers, ensuring timely and accurate renewals
- Identify and pursue upsell and cross-sell opportunities during the renewal cycle to maximize revenue
- Proactively address renewal risks and collaborate with cross-functional teams to resolve challenges
Required qualifications
- 5+ years of experience in renewals, account management, or customer success within a technology company
- Proven ability to manage multiple renewal opportunities in a fast-paced environment
- Familiarity with Salesforce or similar CRM tools
- Bachelor's degree or equivalent experience required
- Business proficiency in English is required
Complete Job Description
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