Senior Revenue Operations Manager

Job Summary

Supporting Coursera's enterprise business across the Americas, the full-time Senior Revenue Operations Manager will manage forecasting, performance reporting, and business reviews while collaborating with sales leaders to improve pipeline management and operational efficiency in a remote environment.

Key responsibilities

• Serve as a trusted operations partner to AMER sales leaders, providing insights and recommendations that support revenue growth
• Manage the regional forecasting cadence and analyze pipeline data to improve forecast accuracy and sales productivity
• Design and maintain dashboards and reports in Salesforce and Tableau to provide reliable visibility into performance and pipeline health

Required qualifications

• 5+ years of experience in Sales Operations, Revenue Operations, or a related analytical role supporting B2B sales teams
• Demonstrated experience in sales forecasting, pipeline analysis, and performance reporting in a SaaS or recurring revenue business
• Strong analytical skills with advanced proficiency in Excel or Google Sheets for building models and translating complex data
• Proficiency in Salesforce, including opportunity management and reporting
• Experience with annual planning, territory design, and sales capacity modeling