Senior Risk Analyst

Job Summary

Seeking a full-time remote Senior Risk Analyst, this role will oversee collections activities and funding return processes within the Forte payments ecosystem, serving as a subject matter expert in post-origination risk events while collaborating with internal teams and external stakeholders to resolve complex cases.

Key responsibilities

• Manage and monitor the end-to-end collections lifecycle for merchant accounts with outstanding balances
• Oversee the review and processing of funding returns, investigating root causes and coordinating with relevant teams
• Conduct thorough investigations into accounts flagged for elevated collections or return risk, identifying indicators of fraudulent activity

Required qualifications

• Bachelor's degree or equivalent experience
• 3+ years of experience in payments risk, collections, chargeback management, or financial investigations
• Strong working knowledge of ACH return codes and chargeback lifecycle
• Experience with merchant acquiring, payment processing, or fintech risk operations
• Familiarity with Visa and Mastercard operating regulations related to disputes, returns, and fraud controls