Senior Risk Investigator

Job Summary

Leading fraud incident management, the full-time Senior Risk Investigator will oversee fraud incidents across all products, draft essential memos for partners and auditors, and coordinate with bank partners to ensure compliance and effective communication, all while working remotely within the United States.

Key responsibilities

• Act as incident lead for fraud incidents, mobilizing cross-functional teams and making critical decisions on containment and customer communication
• Draft incident and retrospective memos detailing fraud events, impacts, root causes, and remediation plans for bank partners and internal governance
• Serve as a primary operational contact for partner-bank risk teams, ensuring timely responses to inquiries and tracking open requests

Required qualifications

• 6+ years of experience in fraud investigations, risk operations, or financial crimes within a regulated financial services environment
• Proven experience leading responses to fraud incidents or high-severity events, including postmortem analysis
• Strong writing skills with a history of producing precise incident reports and regulatory memos
• Working knowledge of regulated institutions and experience with sponsor or partner banks, regulators, or auditors
• Solid understanding of US payment systems and various fraud typologies, including ACH, wires, and account takeovers