Senior Service Delivery Manager
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Job Summary
Leading the planning and execution of complex projects, the full-time Senior Service Delivery Manager will ensure projects meet business objectives while managing budgets and client relationships remotely.
Key responsibilities
- Oversee project delivery, ensuring alignment with business goals and managing risks and issues
- Serve as the primary point of contact for high-profile clients, fostering long-term partnerships and addressing their needs
- Manage the performance of third-party providers and subcontractors to ensure successful implementation of deliverables
Required qualifications
- BA/BS degree with 8+ years of experience in service delivery management
- Experience with ITIL practices and enterprise infrastructure
- Strong background in database services
Complete Job Description
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