Senior Service Delivery Manager
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Job Summary
Leading the planning and execution of complex projects, the full-time Senior Service Delivery Manager will ensure project delivery meets business objectives while managing client relationships and overseeing project budgets in a remote environment.
Key responsibilities
- Manage project budgets and ensure delivery within financial constraints to maximize profitability
- Serve as the primary point of contact for high-profile clients, fostering long-term partnerships and addressing client needs
- Identify risks and develop mitigation strategies to keep projects on track while overseeing change management efforts
Required qualifications
- BA/BS degree with 8+ years of experience in service delivery management
- Familiarity with ITIL practices and enterprise infrastructure
- Experience with database services
- ClearPath OS 2200 exposure preferred
- Eligibility for required authorizations from the U.S. Government for access to export-controlled commodities and technology
Complete Job Description
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