Senior Service Systems Manager
Job Summary
Leading the systems, data infrastructure, integrations, and analytics for a rapidly growing global service organization, the full-time Senior Service Systems, Infrastructure & Analytics Manager will collaborate with various departments to design and optimize service business systems and drive operational excellence.
Key responsibilities
- Partner with service leadership to define and continuously improve global service business processes and standards
- Lead the design, implementation, and optimization of service business systems and integrations across platforms like Salesforce and SAP
- Develop and enhance dashboards and reporting solutions to enable data-driven decision-making and provide visibility into business performance
Required qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field
- 7+ years of experience in business systems, analytics, or service operations technology
- Strong experience with enterprise platforms such as Salesforce, SAP, Power BI, and Tableau
- Proven experience in designing system integrations, data flows, and reporting frameworks
- Working knowledge of SQL, Python, and related scripting and automation tools
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 40,207 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
