Senior ServiceNow Administrator

Job Summary

As a key member of the Enterprise Services and Support team, the full-time Senior ServiceNow Administrator will manage day-to-day ServiceNow administration, production support, and platform health while designing complex solutions involving automation, integrations, and analytics in a remote work environment.

Key responsibilities

• Provide day-to-day administration, monitoring, and production support for the ServiceNow platform
• Design and support workflow automation, integrations, and custom applications using approved ServiceNow development practices
• Mentor team members and lead troubleshooting of complex application and integration issues

Required qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field; relevant experience may be considered
• Six or more years of progressive ServiceNow administration, development, or consulting experience
• Advanced hands-on experience administering and configuring ServiceNow in a production enterprise environment
• Strong working knowledge of JavaScript and ServiceNow development tools
• Demonstrated ability to independently lead technical work from requirements through production support