Senior ServiceNow Developer
Job Summary
Owning and extending an existing ServiceNow CSM/TPSM implementation, the full-time remote Senior ServiceNow Developer will design, develop, enhance, and support customer service management solutions while ensuring the platform remains scalable and supportable.
Key responsibilities
- Design, build, enhance, and deploy ServiceNow solutions and custom applications using established SDLC standards
- Translate business requirements into scalable technical solutions in collaboration with business analysts and stakeholders
- Troubleshoot and resolve platform defects, workflow issues, and performance bottlenecks while maintaining platform integrity
Required qualifications
- 5+ years of hands-on ServiceNow development experience
- Experience supporting enterprise-scale ServiceNow implementations in a fast-growing global business
- ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Application Developer (CAD)
- Strong hands-on experience with ServiceNow CSM applications and workflows
- Experience inheriting and stabilizing a ServiceNow environment originally implemented by a third party
Complete Job Description
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