Senior ServiceNow Requirements Specialist
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Job Summary
To support an O&M/Sustainment agile development program, the full-time Senior ServiceNow Requirements Specialist will oversee agile requirements development and management, leading the requirements gathering process and ensuring alignment with customer mission needs and the ServiceNow platform, all while working remotely.
Key responsibilities
- Facilitate engagement with customer mission and product owners to identify and create use cases for requirements and acceptance criteria
- Demonstrate ServiceNow configuration knowledge in technical meetings to define clear use cases and develop epics, themes, and technical requirements
- Develop and update the Software Requirements Document with detailed technical and functional specifications for user story requirements
Required qualifications
- 7+ years of experience with the ServiceNow platform and configuration
- Experience in requirements development and management within an Agile environment
- 7+ years of experience as a Requirements Specialist supporting an Agile Development Program, specifically in the ServiceNow domain
- Strong knowledge of ServiceNow configurations and best practices, including the HAM and/or WSD modules
- Current ServiceNow CSA certification
Complete Job Description
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