Senior ServiceNow Subject Matter Expert
Job Summary
Providing senior-level strategic guidance, the remote Senior ServiceNow Subject Matter Expert will lead planning initiatives, advise on complex technical issues, and support technology adoption within a DHS program.
Key responsibilities:
- Lead strategic planning initiatives and propose technology adoption initiatives to management and team members
- Provide expert-level guidance on emerging technologies and best practices relevant to the DEEP mission and DHS enterprise IT environment
- Collaborate with cross-functional teams to align solutions with DHS standards and mentor project teams to promote knowledge sharing
Required qualifications:
- Bachelor's degree
- 11 years of progressive technical or functional experience in a selected technical area or specialty skill
- ServiceNow certification required
- Microsoft Certification preferred
- US Citizen with the ability to successfully complete a government-issued background investigation
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