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Senior Software Engineer

Location: Remote
Compensation: To Be Discussed
Reviewed: Tue, Oct 06, 2026
This job expires in: 30 days

Job Summary

Joining a hybrid team in Brooklyn, the full-time Senior Software Engineer will enhance agent tooling and infrastructure to improve the efficiency and quality of support provided by Etsy's Support Agents.

Key responsibilities
  • Improve and maintain agent tooling and infrastructure for scalable support
  • Collaborate with design and UX stakeholders to enhance user experience
  • Debug and refactor existing code while building new features
Required qualifications
  • Experience with FrontEnd frameworks such as React or Angular
  • Strong background as a full stack engineer, preferably with PHP
  • Proven debugging skills and experience with legacy code
  • Ability to collaborate effectively with Product Managers and Designers
  • Interest in performance tuning and improving code efficiency

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