Senior Solution Consultant
Location: Remote
Compensation: To Be Discussed
Reviewed: Sun, Oct 04, 2026
This job expires in: 30 days
Job Summary
To drive the implementation of cutting-edge CXA and CCaaS solutions, the full-time remote Senior Solution Consultant will lead strategic projects, provide hands-on support, and ensure customer adoption while acting as a trusted advisor to stakeholders.
Key Responsibilities
- Lead strategic implementations of CXA and CCaaS solutions for new and existing customers, leveraging industry knowledge and product expertise
- Provide guidance and support to internal teams and customers during product implementation to ensure technical alignment and project success
- Drive post-implementation success by offering strategic guidance, best practices, and actionable recommendations for customer adoption
Required Qualifications
- Bachelor's degree in a technical field or significant professional experience in a technical role
- 3+ years in Professional Services, Consulting, or IT/Software Development, with a focus on AI or automation solutions in a SaaS environment
- Strong programming skills in one or more languages such as JavaScript, Python, or TypeScript
- Demonstrated experience working with REST APIs, webhooks, and SDKs to build integrations between different software systems
- Working knowledge around foundation models, RAG, LLM orchestration, and AI toolchains
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