Senior Solutions Engineer
Job Summary
Serving as the lead technical advocate for customers, the full-time Senior Solutions Engineer will partner with the Strategic Accounts team to drive technical sales engagements across the full Zoom platform, focusing on solution design and customer needs in a remote environment.
Key responsibilities
- Partner with Strategic Accounts to drive technical sales engagements and solution design across the Zoom platform
- Lead technical discovery, create custom demos, and develop proofs of concept tailored to enterprise collaboration challenges
- Translate customer requirements into product recommendations and advocate for feature requests with internal teams
Required qualifications
- 5+ years of solutions engineering experience supporting enterprise-level customers in technical pre-sales
- Strong working knowledge of the full UCaaS stack, including SaaS collaboration, cloud voice, and unified communications
- Hands-on familiarity with API integrations, networking protocols, security best practices, and cloud infrastructure (AWS, Azure, GCP)
- Genuine passion for AI with real use cases and the ability to articulate its impact on the workforce
- Natural rapport-builder with strong business acumen and executive presence
Complete Job Description
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