Senior Solutions Engineer
Job Summary
To support complex enterprise accounts, the full-time Senior Solutions Engineer will serve as the lead technical advocate, collaborating with the Strategic Accounts team to design multi-product solutions across the UCaaS stack while working remotely.
Key responsibilities
- Partner with Strategic Accounts to drive technical sales engagements across the Zoom platform
- Lead technical discovery, solution design, and custom demos tailored to enterprise collaboration challenges
- Translate customer requirements into product recommendations and advocate for feature requests with internal teams
Required qualifications
- 5+ years of solutions engineering experience in technical pre-sales for enterprise-level customers
- Strong knowledge of the full UCaaS stack, including SaaS collaboration, cloud voice, and unified communications
- Proficiency in representing complex technical solutions and familiarity with API integrations and cloud infrastructure
- Passion for AI with hands-on experience and the ability to discuss its impact on the workforce
- Strong business acumen and executive presence, effective in engaging with stakeholders at all levels
Complete Job Description
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